Interactive Customer Experience
Welcome to the new dimension of customer experience.
Welcome to ICE.
Immerse your brand in a completely interactive virtual world with limitless possibilities. ICE offers absolute freedom to explore and total space customisation so you can deliver your vision to your customers like never before.
What is Interactive Customer Experience?
Interactive Customer Experience (ICE) is a dynamic approach that employs cutting-edge VR and gaming technology to immerse brands into a fully customisable virtual environment. It provides businesses with the tools to craft personalised, immersive, and real-time experiences, allowing customers complete freedom of movement within these virtual spaces. Beyond mere visual engagement, interactive customer experiences capture the essence of a brand, facilitating a deepened understanding of it connecting with visual and emotional resonance. Whether it's showcasing a not-yet-released product in a showroom or touring a property still under construction, ICE delivers unparalleled, tailored experiences, enhancing both brand experience and customer journey on any device. If you can imagine it, we can create it, through our bespoke immersive environments.
Volvo C40 Virtual Experience
Using our latest ICE technology we have created a fully interactive and explorable virtual experience for Volvo Cars UK. This enables the customer to take their time to learn about the car at their own pace whilst configuring it to their personal preference. This is then transferred seamlessly to the point of purchase creating a fully virtual sales solution.
Experience ICE
For more information on how ICE can work for you and innovatively connect with your customers, fill in the form and we can have a chat or meet with our team in our interactive virtual world.
Your Virtual Solution
Real-world experience.
Real-time freedom.
ICE gives users total freedom of movement in your virtual environment thanks to a powerful combination of gaming technology and architectural nous, so your vision can be truly realised and thoroughly experienced on any device.
Complete customisation.
Unlike static visualisations, ICE’s virtual spaces are entirely customisable down to the fittings, furnishings and even the time of day, so users can understand not only what it looks like, but what it feels like, too.
Your brand.
Your customer journey.
You can bring as much of your brand, identity and customer journey to the experience as you want to make it fit for purpose, whether it’s at the developmental stage for investors or the transactional stage for customers.
Face-to-face or country-to-country.
You might want to deliver a virtual experience in a showroom for a car that isn’t out yet. You might want to show prospective buyers around a property that isn’t built yet. Whatever or wherever your requirements, you can do it all with ICE’s worldwide remote collaboration for up to 10 people.
Unlimited marketing material.
The brand experience doesn’t stop with the virtual walkthroughs. From high-quality image renders to architectural flythrough videos, you can enjoy as much flexibility as you need to fuel your marketing activities around and outside of your ICE environment.
ICE Projects
Explore our success stories below to see how we deliver Interactive Customer Experiences.