Fleet Order Executive

Strive Group is a connected experience agency that delivers unparalleled growth for brands by reshaping the way they engage with their employees and customers. We work across three pillars of Brand, Employee and Customer experience turning touchpoints into talking points delivering outstanding experiences.

Strive Group is expanding, and we are looking for the right candidate to join our team. The team is responsible for supporting the growth of business sales through targeted activity of our clients B2B database. Working in the Business Support team as a Fleet Order Executive you will play a crucial role in ensuring the smooth and efficient handling of vehicle orders.

Our client is revolutionising the automotive industry with its commitment to sustainable performance, minimalist design and advanced technology. This year marks a pivotal moment for the brand, with the launch of two new car models and an intensified focus on delivering a world-class, customer-centric sales experience. Overseeing the process from enquiry, quote, order placement, to invoice. You will collaborate closely with various departments, agents and customers to ensure accurate and timely delivery of all our client’s vehicles while adhering to company policies and FCA guidelines.

What Strive Group can offer you

  • 24 days annual leave, plus Bank Holidays

  • Hybrid working option (3 days office based)

  • 2 days paid charity/volunteering days annually

  • Employee Wellbeing Strategy for you and your family 

  • On-site Mental Health First Aiders

  • Cycle to Work Scheme

  • Subsidised Annual Eye Test

  • Discounted Gym Membership

  • Free Army Fitness Bootcamp

  • Social Activities

  • Advancement Opportunities

  • Realistic & achievable objectives

Days / Hours of Work: Full time (37.5 hours a week) predominantly between the hours of Monday – Friday 9.00 – 5.00pm (some flexibility may be required outside of these hours)

Salary: £25,000 per annum

Based at our Head Office in Harrogate

About the job:

The ideal candidate will be a strong communicator, be able to self-motivate, pride themselves on their ability to prioritise tasks and have the desire to deliver exceptional service.

Order Processing

  • Manage vehicle orders, ensuring accuracy and providing consistent pricing, specification and lead time information

  • Respond to all enquiries via telephone, email & system messaging capabilities with the aim of converting a quotation into an order

  • Coordinate internally to verify order specifications, pricing and options to ensure alignment with customer requests

  • Support and/or place requested customer orders in line with internal processes and procedures

  • Build rapport and collaborate with customers, our client’s network and internal colleagues through friendly and engaging communication

Documentation and Invoicing

  • Prepare and process vehicle invoices accurately and in a timely manner, adhering to established pricing and financial policies

  • Ensure all necessary documentation is complete and compliant with regulatory

What we need from you :  

  • Retail Sales and/or Customer Care Administration Experience

  • Strong verbal and written communication skills

  • Good level of Excel skill

  • Organised, reliable and results driven

  • Enthusiastic and self-motivated

  • Adaptable and resilient to changing business needs

  • Able to work independently, demonstrating initiative and pro-activity

  • Capable of working to deadlines while maintaining accuracy and attention to detail

  • Understand the needs of the customer and the company

Application:

To apply please email: helen.falgate@strive-group.com including a cover letter and C.V.